Our 7-Day Return Policy Explained

Not happy with your order? We've got you covered with our 7-day return policy.

If your product arrives damaged, defective, or incorrect, simply email us at shopivexstore@gmail.com with your order number and a photo of the issue. Our team responds within 24 hours with the next steps for a return or exchange.

We want every Shopivex customer to shop with confidence — that's our promise.