Refund Policy

Refund Policy

At Shopivex Store, your satisfaction is our top priority.

✅ Returns

We accept returns within 7 days of delivery. Items must be unused, in original packaging and same condition as received.

❌ Non-Returnable Items

• Items damaged due to misuse
• Items without original packaging
• Health & personal care products once opened

💰 Refund Process

Once we receive and inspect your returned item, we will notify you. If approved, your refund will be processed within 5–7 business days.

🔄 Exchanges

We replace items only if defective or damaged upon arrival. Contact us within 48 hours with photos.

📧 Contact

Email: shopivexstore@gmail.com