Refund Policy

Refund Policy

At Shopivex Store, your satisfaction is our top priority.

โœ… Returns

We accept returns within 7 days of delivery. Items must be unused, in original packaging and same condition as received.

โŒ Non-Returnable Items

  • Items damaged due to misuse
  • Items without original packaging
  • Health & personal care products once opened

๐Ÿ’ฐ Refund Process

Once we receive and inspect your returned item, we will notify you. If approved, your refund will be processed within 5โ€“7 business days.

๐Ÿ”„ Exchanges

We replace items only if defective or damaged upon arrival. Contact us within 48 hours with photos.

๐Ÿ“ง Contact

Email: shopivexstore@gmail.com